Vivid
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Create and manage a professional product catalogue for your online store with complete item details designed to improve browsing, ordering, and customer experience.
Configure essential store settings to match your daily business operations and deliver a smooth customer experience. Easily control how your store functions from one central dashboard.
Maintain complete control over your customer database and deliver better service through an organized customer management system built for daily operations.
Control staff access efficiently with a flexible user management system designed for secure and smooth store operations across multiple roles and teams.
Manage incoming orders efficiently with a complete order processing system designed to help your store handle daily operations faster and more accurately.
The Store Admin can do the following for each order placed:
Get complete visibility into your business with ready-to-use reports designed for Super Admin and Store Admin users. Monitor sales, orders, customers, and operational activity from one centralized dashboard.
Super & Store Admin Reports
Additional Super Admin Reports
Increase conversions and repeat purchases with a flexible promotions system built to attract new customers and reward loyal ones. Create and manage offers with complete configuration control from one dashboard.
Manage your delivery workforce efficiently with a dedicated rider module designed to streamline last-mile operations, access control, and delivery performance tracking.
Customize your customer portal and mobile app experience with flexible configuration tools that help you control branding, layout, content, and product presentation without development effort.
Grow sales and acquire new customers with digital gift vouchers that customers can purchase and share with friends, family, or colleagues for shopping at your store.
Offer an app-like shopping experience without the cost and complexity of publishing mobile apps on Google Play or Apple App Store.
Build trust and improve service quality with a built-in review and rating system that captures customer feedback after successful order fulfillment.
Handle customer refunds smoothly with a flexible refund management system designed for full or partial refunds during or after order fulfillment.
Improve convenience and customer retention with a built-in digital wallet that allows customers to add funds, pay faster, and manage balances easily.
Increase repeat purchases by letting customers save products for future buying through smart wishlists with reminders and quick reordering options.
Generate recurring revenue by allowing customers to subscribe to products and receive scheduled deliveries automatically with flexible plan options.
Designed for restaurants, cafés, cloud kitchens, and food brands that need menu customization, choices, and add-on ordering options.
Built for pharmacies, medical stores, and healthcare retailers that need prescription-based ordering with secure document handling.
Stay in control of your stock with a complete inventory system built to manage product quantities, movement, alerts, and item availability efficiently.
Grow repeat sales with built-in marketing tools that help you create, schedule, and track campaigns across multiple customer communication channels.
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